Danielle Casilio

A step-by-step-guide on how to pour the perfect draft beer.

How to build, issue and grade autogenerated menu tests in your Yelli account.

Top 5 reasons why restaurant workers quit, and tips on how to retain the best talent for your team.

10 strategies for managing multilingual restaurant workers in full service restaurants to ensure clear communication and consistent service.

Increased sales, elevated guest experience, and a boost in team morale.

Our Training Library is an easy tool to help get your account set up quickly.

A guide to the 10 most commonly used restaurant terms.

Why effective communication and collaboration between FOH and BOH is essential.

Table setting, course setting, pre-bussing and clearing are all important factors that influence guests' experience and help you to be more efficient during service.

While there are many benefits to using training software, these are the top 3 most common that our clients experience.

How to set up Yelli for your restaurant in 6 simple steps.

The service stations are crucial for your team's success.

How to make the most of working in a tip-pool system

We’re taking a step back and making sure that the root of where decisions are coming from (your management team) is organized and aligned.

How to build custom training schedules for new hires in 3 easy steps.

Understanding what pre-bussing is, how to do it correctly, and how it can make or break service for both the guests and your team.

Use these tips to keep yourself and your team motivated, uplifted, and ready to perform!

Help yourself and the rest of your team to make more money, reduce stress, and improve the guest experience by really mastering the menu.

Once you’ve taken the steps to create a solid training program, you’ll need to be able to easily keep it up to date. 

It took me a long time to learn how to anticipate guest needs, but once I did, serving became easier and I was able to relax and trust my instincts.

How to build food menu flashcards and keep them updated in real time.

4 Tips to help improve your hiring process, create a great workplace culture, and build a team of rockstars.

How to navigate the roster and onboard new team members to your Yelli account.

How to write effective manuals and procedures for your team, and why templates can be more counterproductive than helpful.‍

Why restaurant teams are adopting technology, how to gain knowledge about the technologies available, and the learning curve that restaurant managers face when implementing new systems.

Training someone to work in a restaurant even if they never have before doesn’t have to be difficult, but it’s helpful to keep a few things in mind when doing so.

Managers who thoroughly test their new hires are really doing them a favor, ultimately keeping them from falling behind in service.

Let’s take a look at 3 ways to improve the table and seat number system in your restaurant, along with the most common mistakes most restaurants make in this area.

For all of us working in the restaurant industry, this is one of our busiest days of the year. Here's how to crush it.

Building a test and quiz program for your restaurant is important if you want to be able to effectively train new employees and gauge their product knowledge and performance levels.

How to outline an effective training program, keep it up to date, and how to execute it consistently.

Dealing with difficult customers is just something that you have to accept will happen, so why not be prepared for it when it does?

Tips for getting your bar program organized, training employees, and increasing drink sales.

Improve your guests overall experience, reduce staff errors that cost you money, and enjoy a more positive workplace culture by making communication a priority for your venue.

Staying organized and simplifying information should be the basis of good restaurant training.

Managers and team leaders can often overlook disorganization in the workplace once it becomes a challenge that no one seems willing to work with them on

A beginners guide to perfect wine service

To make sure you attract (and keep!) the best of the best, get organized, improve your communication, and elevate your culture.

Let’s talk about how to get rid of paper packets and how to modernize staff training in your restaurant.

Have you developed a detailed menu matrix for your team?

Upselling as a server or bartender is a great way to boost check averages, build rapport with guests, and grow within your restaurant.

Smooth and seamless service is our goal, and these tools are the only way we get there.

Pros and cons of a tip-pool structure from the perspective of a waitress.

In this fourth and final part of our job description series, we are going to go over how to outline specific job responsibilities for new hires.

What is workplace culture and why is it important in your hiring process?

Tell a story...Once I clock in and my shift begins, what does that 6-8 hours look and feel like?

In today’s restaurant industry, managers need every edge they can get to hire good staff and keep them.

The top 5 reasons that restaurant owners and operators should implement technology to make their venues more organized and efficient.

Creating a positive workplace culture is no small feat. Especially in restaurants, and especially during a global pandemic.

Defining these terms and making sure your team members understand them will help you reduce comps and voids, and improve the accuracy of your P&L reports.

While keeping staff turnover low and guest satisfaction high, you need to be willing to let go of employees that don’t work out. 

A good leader communicates in a way that makes people want to do what they say, but what does that look like?

Wrap it all up and make it look good, just like your staff!

If a pre-shift meeting is part of your restaurant, this article will help you see if your pre-shifts are serving their purpose.

Cut out what isn’t working, what you don’t really need, and what complicates service for you and your team.

The time and effort you put into creating a menu that works for everyone will pay off in the long run.

The truth is that at the root of all good service is knowledge combined with an attentive team member.

Do our team members really have access to everything they need to perform at the level we want them to?

Welcome to the Yelli blog. Here's our story and how we got here.